Privacy Policy
Effective date: August 12, 2026
This Privacy Policy explains how Soto Automotive Consulting ("Soto Automotive Consulting," "we," "us," or "our") collects, uses, and protects information from visitors to sotoautoco.com and customers who use our repair estimate audit service (the "Service"). By using our website or Service, you agree to the practices described in this policy.
Information we collect
We collect information you provide directly to us, including:
- Contact information such as your name, email address, and phone number
- The repair estimate you upload (photo or PDF) and any related vehicle details
- Payment information, processed securely through our payment provider
- Any messages or correspondence you send us
We may also automatically collect limited technical information (such as browser type and general usage data) when you visit our website, to help us maintain and improve the site.
How we use your information
- To perform the estimate audit you've requested and deliver your results
- To communicate with you about your request, including by email or text message
- To process payment for the Service
- To improve our website and Service
- To comply with legal obligations
Text messaging (SMS) terms
If you provide your mobile phone number and opt in to receive text messages from Soto Automotive Consulting, you may receive messages related to your estimate audit request, such as confirmations, status updates, and requests for clarification about your uploaded estimate.
Message frequency
Message frequency varies depending on your interaction with our Service — typically a small number of messages per estimate request (for example, a confirmation and a completion notice). Message and data rates may apply.
Opt-out and help
You can opt out of text messages at any time by texting STOP. After sending STOP, you will receive a confirmation message, and no further texts will be sent. For assistance, reply HELP or contact us at galdinos@sotoautoco.com or (801) 332-9819.
Consent is not a condition of purchase
Consenting to receive text messages is not a condition of purchasing any goods or services from us.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For the full text messaging program terms, see our SMS Terms & Conditions.
Data security
We take reasonable administrative and technical measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
You may opt out of text messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link provided in those emails. You may also contact us directly to request access to, correction of, or deletion of your personal information, subject to applicable law.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us
If you have questions about this Privacy Policy or our text messaging practices, contact us at galdinos@sotoautoco.com or (801) 332-9819.